50Clients

Almost 50 clients from various industries.

1200Employees

Over 1200 employees in Poland.

5Locations

1050 Call Center positions in 5 centres in Poland.

20 years of experience

Over 20 years of experience in working with the biggest brands from Poland and the world.

Contact Center since 1999, provides services to a still growing number of clients, maintaining the highest standards of quality and service. Through innovative activities and the development of the product range is constantly adapting to the rapidly changing trends in the market and above all expectations and needs.

Sales

Contact Center specialises in designing and realization of dedicated product and service telesales campaigns.

Customer service

As a manager, you know how important quality of customer service is to the success of operations.

Sales support

Solutions regarding sales support include arranging meetings for the client’s sales representatives, lead generation and making welcome calls.

Marketing research

Market research and opinion polls are conducted through Computer Assisted Telephone Interviewing (CATI).

Monitoring and debt collection

Receivables management by Contact Center is a structured, multi-channel customer-debtor contact process

HelpDesk and ServiceDesk

The ServiceDesk is a service enable Contact Center’s consultants to provide general and technical support to our business partner’s customers.

They entrusted their business to us:

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