Monitoring and Debt Collection

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Our receivables management service is a structured, multi-channel customer-debtor contact process characterised by the complexity of its activities and the use of collection tools, designed to maximise the debt recovery rate.

Range of Services:

  • Monitoring levels of receivables and payment terms.
  • Defining segments of debt collection.
  • Telephone debt collection services for mass and business customers.
  • Recovery negotiations – led by qualified consultants.
  • Debt distribution – convenient instalment payment plans, carry-over payment terms.
  • Calculation of interest fees.
  • Voice, email and SMS requests for payment distribution.
  • Development and implementation of procedures/instructions relating to debt collection.
  • Development of scoring models (principles of risk assessment).
  • Transfer of debt on favourable terms.
  • Cooperation with economic information agencies.

Benefits of Working with Us:

  • High efficiency of debt collection processes.
  • Debt servicing cost reduction.
  • Improving liquidity & reducing the rotation cycle.
  • The ability to process massive debt portfolios.
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