Telephone Customer Service

In today’s world, attractive pricing and high-quality services are simply not enough to grow your client base. Rather, it depends on the right approach to the recipient of Contact Center’s services. Our telephone customer service offer promotes the establishment of long-term mutual relationships.

Telephone Customer Service - Professionalism and Experience

Our highly skilled and well trained consultants are very effective at building interpersonal relationships. Irrespective of their experience in customer care, they are constantly improving and developing their skills. As well as Polish, many of our consultants are multilingual with fluency in English, German, French, and Czech.

Telephone Customer Service with Contact Center

The constantly-growing expectations of customers along with the development of tools that facilitate and improve customer services allows a precise adaptation of our solutions to each business. At Contact Center, our main objective is to always go above and beyond of what is required and our telephone customer service offering is based on:

  • Providing quick solutions to all problems reported by customers.
  • Integrated multichannel communications with customers – using state-of-art technology.
  • Individual approach to each customer.
  • Dealing with every customer in a kind and polite manner.

Our telephone customer service guarantees customer satisfaction and brand loyalty.

Telephone Customer Service - Manageable & Scalable

Once implemented, our telephone customer service solution will save you time and minimise costs. We can have your hotline up-and-running in a flash and thanks to our highly-skilled team, you can forget about the considerable expenditures associated with the organisation of your own call centre.

Hotline and Infoline - Telephone Customer Service in Different Forms

Working with us will lead to a comprehensive handling of your infoline. The infoline services work without interruption, regardless of the time of day or night. Telephone customer support in the form of a hotline is extremely effective and in order to meet the expectations of our clients, the work of our consultants is monitored on a daily basis to ensure an exceptional quality of the services provided.

Switch The Language