About Contact Center

Who we are?

Since 1999, Contact Center has been providing services to a continuously growing number of clients, maintaining the highest standards of quality and service. Through innovative activities and constant development, our range of services are constantly adapted to the rapidly changing trends in the market.

We specialise in the following areas of outsourcing:

  • Customer Service
  • Sales Support
  • Technical Support
  • Telesales and Telemarketing
  • Debt Collection
  • Market Research
  • Business Advisory Services
  • Back-office Support
  • Recording Studio
  • Virtual Contact Center


We implement non-standard, bespoke projects, which are adapted to the individual needs of the most demanding clients. Additionally, we provide consulting services in the planning, implementation and management of internal contact centers.

Our centers provide services using all of the available communications channels, including; telephone, e-mail, chat, IVR & Voice over IP (VoIP), web, SMS and fax.

Our centers provide services using all of the available communications channels:

  • Telephone
  • E-mail
  • Chat
  • IVR & Voice over IP (VoIP)
  • Web
  • SMS
  • FAX

We cooperate with medium-large enterprise clients with Polish and international capital from all industries and sectors including – financial services, energy and utilities, travel and tourism, FMCG, retail, IT and telecommunications, technology, communications and media, gaming, food services and delivery, healthcare and pharmaceutical, automotive and insurance sectors.

We offer knowledge and practical experience, confirmed by our clients who continue to entrust their business to us.

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