Index of services

Databases

The service of databases involves selecting prospects from numerous sources of both business and consumer contact lists. Rented database enables you, depending on purchasing option, to run one-time or series of direct marketing campaigns or supplement and update the files possessed.

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ServiceDesk and HelpDesk

The HelpDesk and ServiceDesk services enable Contact Center’s consultants to provide general and technical support to our business partner’s customers.

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Telesales

During the campaign, the consultants present the company and the details of its offer using all available media, which are carefully matched to the profile of the sector, product or service.

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Monitoring and debt collection

Receivables management by Contact Center is a structured, multi-channel customer – debtor contact process characterized by complexity of its activities and the use of collection tools, designed to maximize the recovery rate.

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