We are pleased to announce the start of our collaboration with a new client in the automotive sector. As part of this project, we are responsible for supporting the launch of two new electric vehicle brands entering the Polish market.
Our scope includes both inbound hotline management and targeted outbound campaigns. Our goal is to assist individual and business customers at every stage of the buying process – from first contact, through product consultations, to scheduling test drives and dealer appointments.
The consultants assigned to this project have been trained not only in professional customer service but also in the field of electromobility. This enables them to:
Accurately present the technical specifications of each model.
Highlight the differences between brands and tailor recommendations to individual customer needs.
Raise awareness of the benefits of choosing low-emission vehicles.
Effectively answer common questions regarding charging infrastructure, operating costs, and EV driving range.
Introducing electric vehicles requires overcoming barriers that still influence customer purchasing decisions. While environmental awareness in Poland is steadily increasing, the EV market is still in a phase of rapid development. That is why the role of knowledgeable advisors is so important—they can convey information clearly, dispel myths, and ease concerns about new technologies.
Our cooperation with the client is long-term and growth-oriented. As the popularity of electric vehicles in Poland continues to rise, we plan to systematically expand the dedicated project team to ensure the highest quality of service for both individual customers and companies seeking fleet solutions.
This project aligns perfectly with global trends in transport decarbonization and the promotion of “green energy.” Our client has long been involved in developing innovative low-emission technologies, and we are proud to support them in this process by providing customer service solutions that actively contribute to the energy transition in Poland.
