Sales of banking products

Situation

• An opportunity to attract new customers to the bank and establish a long-term relationship with the bank.
• Experience in cooperating and willingness to establish further business relations.

Contact Center’s tasks

• Telephone calls to sole entrepreneurs
• Intermediation in attracting customers to the bank.

Activities conducted

• implementation of the project in accordance with the client’s expectations;
• training and coaching conducted jointly with the client;
• activation of new operational tools (including predictive tools) to increase campaign effectiveness.

Results achieved

42% increase of sales of banking products within one and a half months.

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