We build customer experience
and service processes
We are a specialised division operating within the Arteria Capital Group. We create and support processes related to modern customer service. We combine the potential of modern technologies, such as AI and automation, with irreplaceable human empathy and expertise.
We are a part of the Arteria Capital Group – the largest Polish provider of comprehensive outsourcing services.
We operate in an integrated ecosystem, which combines the expertise of a number of specialist companies.
The synergy of the Arteria Group allows us to maintain consistency, efficiency and the highest quality at every stage of collaboration. Our unique single point of contact operating model combines the competences of the companies, so that Partners can have all of their business needs met in one place.
In practical terms, this means that companies, by signing a single contract with us, gain a dedicated account manager and access to a wide range of Group-wide services and resources.
This provides our Partners with a single point of contact for customer service, marketing, sales support, IT, logistics and document archiving.
For more than 20 years, the Arteria Capital Group has been offering services in:
Integrated marketing campaigns
Support for sales processes
IT tools and solutions for business
Archiving and digitisation of documents
Tailor-made logistics services
Comprehensive customer service